Contact us
For further information and inquiries, please refer to the departments below.
Headoffice & workshop
Location
Taljegårdsgatan 12
SE-431 53 Mölndal
SWEDEN
Hours
Office: 08:00 – 16:30
Workshop: 07:00 – 16:00
Phone
Switchboard: +46 31 807000
info(a)kranlyft.com
Invoice email
invoice@kranlyft.com
Office & workshop
Location
An der Lehmgrube 1
96515 Sonneberg
GERMANY
Hours
Mo – Th: 08:00 – 17:00
Friday: 08:00 – 16:00
Phone
Switchboard: +49 (0)175 99 70 414
info.de(a)kranlyft.com
Office & workshop
Location
Unit 1, I O Centre
Cabot Park, Avonmouth
BRISTOL BS11 0QL
ENGLAND
Hours
Office: 08:00 – 17:00
Workshop: 07:00 – 16:30
Phone
Switchboard: +44 117 982 6661
info(a)kranlyft.co.uk
Kranlyft Sweden
Sales Maeda, Klaas, Valla – Nordic, Europe, Middle East and other
Anders Karlsson
Sales Director
Phone: +46 31 80 70 14
Mobile: +46 734 269 999
anders.karlsson(a)kranlyft.com
Klas Rolofsson
Area Sales Manager Sweden
Phone: +46 31 80 70 29
Mobile: +46 722 175 163
klas.rolofsson(a)kranlyft.com
Management
Claes Johansson
CEO
Phone: +46 31 80 70 06
Mobile: +46 722 072 233
claes.johansson(a)kranlyft.com
For technical inquiries
Mikael Issakainen
Aftermarket Manager
Phone: +46 31 80 70 09
Mobile: +46 70 288 70 12
mikael.issakainen(a)kranlyft.com
Gunnar Hamfeldt
Technical Support
Phone: +46 31 80 70 11
Mobile: +46 761 10 63 04
gunnar.hamfeldt(a)kranlyft.com
Mattias Aronsson
Technical Support
Phone: +46 31 80 70 05
Mobile: +46 706 06 19 05
mattias.aronsson(a)kranlyft.com
Bruno Roussel
Training / Product Support
Phone: +46 31 80 70 23
Mobile: +46 727 151 860
bruno.roussel(a)kranlyft.com
For spare parts
Henrik Nilsson
Spare Parts
Phone: +46 31 80 70 27
Mobile: +46 703 03 15 03
spareparts(a)kranlyft.com
henrik.nilsson(a)kranlyft.com
For financial questions
Helen Bohm
Controller
Phone: +46 31 80 70 14
Mobile +46 725 590 012
helen.bohm(a)kranlyft.com
Niclas Hesselgren
Chief Financial Officer
Phone: +46 31 80 70 07
Mobile: +46 706 373 231
niclas.hesselgren(a)kranlyft.com
Finance
Financial questions
finance(a)kranlyft.com
Invoices
Invoices in pdf-format
invoice(a)kranlyft.com
Sales support, general questions, import & export
Tina Nordqvist
Logistics
Phone: +46 31 80 70 02
Mobile: +46 (0)722 13 35 34
tina.nordqvist(a)kranlyft.com
Marit Hammer
Office Manager
Phone: +46 31 80 70 15
Mobile: +46 705 40 70 28
marit.hammer(a)kranlyft.com
Marketing & communications
Ann Svensson
Marketing Manager
Phone: +46 31 80 70 28
Mobile: +46 722 195 386
ann.svensson(a)kranlyft.com
Kranlyft UK
Sales UK
Andy Crane
Area Sales Manager
Phone: +44 117 9387 204
Mobile: +44 7808 793 270
andrew.crane(a)kranlyft.com
Simon Marnock
Operations Director
Phone: +44 117 9387 206
Mobile: +44 7767 236 194
simon.marnock(a)kranlyft.com
Management
Claes Johansson
CEO
Mobile: +46 722 072 233
claes.johansson(a)kranlyft.com
Simon Marnock
Operations Director
Phone: +44 117 9387 206
Mobile: +44 7767 236 194
simon.marnock(a)kranlyft.com
For technical inquiries & spare parts
Derek Stedman
Aftersales/ Aftermarket Manager
Phone: +44 117 9387210 ext 210 or 07899068364
derek.stedman(a)kranlyft.com
Jose Coombs
Klaas/Maeda Parts Specialist
Phone: +44 117 938 7207
jose.coombs(a)kranlyft.com
Steve Lewington
Field Service Engineer
Phone: +44 117 938 7205 ext 205 or 07486328837
steve.lewington(a)kranlyft.com
Alex Wilding
Field Service Engineer
Phone: +44 1179387211 ext 211 or 07486328842
alex.wilding(a)kranlyft.com
Gerry Mcferran
Crane Operator
Phone: +44 117 9387214 ext 214 or 07771636426
gerry.mcferran(a)kranlyft.com
Kranlyft HIRE – Mini Crane Rental
Simon Marnock
Operations Director
Phone: +44 117 9387 206
Mobile: +44 7767 236 194
simon.marnock(a)kranlyft.com
Import & Export Support
Derek Scrivin
Logistics Co-Ordinator
Phone: +44 117 938 7208
derek.scrivin(a)kranlyft.com
For financial questions
Jane Holbrow
Finance Manager
Phone: +44 117 938 7212
Mobile: +44 7767 236200
jane.holbrow(a)kranlyft.com
Louise Perkins
Office Administrator
Phone: +44 117 9387201 ext:201
Mobile: +44 7917 180637
louise.perkins(a)kranlyft.com
Kranlyft Germany
Vertrieb Deutschland
Roland Ritzensteiger
Vertriebsleiter/Prokurist Deutschland Verkauf: Deutschland
Phone: +49 (0)175 99 70 414
roland.ritzensteiger(a)kranlyft.com
Holger Gronau
Regionalvertriebsleiter Verkauf PLZ - Gebiet 0-5
Phone: +49 (0)171 997 04 07
holger.gronau(a)kranlyft.com
Kranlyft France
Sales France
Wim Le Roy
Maeda Sales – France & Africa
Phone: +33 7 71 61 01 33
wim.leroy(a)maedacranes.fr
For technical inquiries
Bruno Roussel
Training / Product Support
Phone: +46 31 80 70 23
Mobile: +46 727 151 860
bruno.roussel(a)kranlyft.com
Terms of Sale
Kranlyft AB
GENERAL TERMS OF SALE
1 GENERAL PROVISIONS
1.1 These general terms and conditions (“Terms”) apply to all sales of products and services provided by Kranlyft AB (the “Seller”) to its customers (the “Buyer”). Each of the Seller and Buyer may be referred to individually as a “Party” and collectively as the “Parties”.
1.2 The Seller offers sales, rental, servicing, and repair of lifting equipment, including but not limited to cranes, lifting solutions, spare parts, technical support, and training. The range of products and services may change over time and is defined in each specific quotation, order confirmation, or other documentation agreed upon by the Parties.
1.3 Any order automatically implies the Buyer’s unreserved acceptance of these Terms applicable to the order and its waiver of any provisions that may be reproduced on its own orders or correspondence.
2 AGREEMENT AND ORDERS
2.1 A binding agreement (the “Agreement”) is entered into when the Seller issues a written confirmation of the Buyer’s order (the “Order Confirmation”). The Agreement consists of the Order Confirmation along with these Terms. The Buyer is responsible for reviewing the Order Confirmation and must promptly notify the Seller of any discrepancies or required changes.
2.2 Orders for customized or made-to-order products that differ from the Seller’s standard offering (“Custom Orders”) cannot be modified, cancelled, or returned without the Seller’s prior written consent.
3 PRICES AND PAYMENT TERMS
3.1 All prices are stated exclusive of VAT, taxes, and any applicable customs duties.
3.2 Payments must be made in accordance with the terms specified on the invoice.
3.3 Any billing errors must be reported to the Seller within one calendar year of the invoice date. No claims will be accepted after this period.
3.4 Late payments will incur interest at nine (9) percentage points above the applicable reference interest rate, along with any statutory reminder fees.
4 DELIVERY, RISK, AMD RETENTION OF TITLE
4.1 Deliveries are made according to the specifications and terms set out in the Order Confirmation.
4.2 The Buyer must inspect the goods immediately upon receipt for any visible damage or deviations from the Order Confirmation and notify the Seller in writing without undue delay, no later than fifteen (15) working days from receipt.
4.3 All sales are concluded with retention of title. It is expressly agreed that the products sold remain the property of the Seller until full payment for the products has been received.
4.4 Title to the goods remains with the Seller until full payment has been made. The Buyer may not resell, pledge, or otherwise dispose of the goods before ownership transfers. The Buyer must store and handle the goods in a way that clearly identifies them as the Seller’s property and maintains them in good condition.
4.5 The Buyer is required to insure the goods against loss or damage until ownership has passed. Proof of such insurance must be provided upon request by the Seller.
4.6 If the Buyer fails to meet its payment obligations within thirty (30) days following a written reminder, the Seller has the right to reclaim the delivered goods. The Buyer shall cooperate with the Seller in the recovery and cover all associated costs. The Seller has the right to access the Buyer’s premises for the purpose of repossessing the goods.
4.7 The Buyer must promptly inform the Seller of any seizure, confiscation, or other third-party actions affecting goods still under retention of title, as well as any bankruptcy proceedings or other legal events that may impact the Seller’s rights. In the event of insolvency, such goods must be clearly separated, labeled as the Seller’s property, and made available to the Seller without the need for further request.
4.8 Risk transfers to the Buyer upon delivery in accordance with the agreed delivery terms, even though legal title remains with the Seller until full payment has been received.
5 WARRANTY AND CLAIMS
5.1 The Seller provides warranties in accordance with the warranty terms set out in its agreements with suppliers. The specific warranty period and terms applicable to each product are stated in the Order Confirmation and may vary.
5.2 Claims must be submitted in writing without undue delay after the defect is discovered. The Seller will forward valid claims to the appropriate supplier in accordance with the relevant warranty provisions.
5.3 For approved claims, the Seller is responsible for coordinating with the supplier to remedy the issue, whether through repair, replacement, or other appropriate means under the supplier’s warranty commitment.
5.4 The warranty does not cover damage resulting from improper use, poor maintenance, normal wear and tear, or other factors excluded by the applicable warranty terms.
6 LIMITATION OF LIABILITY
6.1 The Seller is liable only for direct damages caused by defective products or incorrect deliveries. “Direct damages” are defined as foreseeable losses that result directly from the Seller’s negligence. The Seller must take reasonable measures to avoid and mitigate such damages. Liability is limited to defects occurring under normal working conditions and with proper use of the products. The Buyer is responsible for following the Seller’s care and usage instructions. The Seller is not liable for damage due to improper maintenance, unauthorized modifications, faulty repairs by the Buyer, normal wear and tear, or fire.
6.2 The Seller is not liable for indirect or consequential damages, including but not limited to loss of production, revenue, profit, business opportunities, third-party property damage, or the cost of procuring substitute products or services.
6.3 The Seller’s total liability under the Agreement is limited to the invoiced value of the relevant order. The Seller is not liable for any amount exceeding this limit.
6.4 This limitation does not apply in cases of death or personal injury caused by the Seller’s negligence or in cases where liability limitations are prohibited by law.
7 DELIVERY DELAYS AND REMEDIES
If the Seller is responsible for a delivery delay, the Buyer shall not be entitled to any compensation or price reduction for delays of up to four (4) weeks. If the delay exceeds four (4) weeks, the Buyer shall be entitled to liquidated damages of 0.5% of the relevant order value for each full week of delay, up to a maximum of 3% of the total order value. These liquidated damages represent the Buyer’s sole remedy for delivery delays.
8 DATA PROTECTION
The Seller processes personal data in compliance with applicable data protection laws, including Regulation (EU) 2016/679 (“GDPR”). For more information on how personal data is processed and the rights of data subjects, please refer to the Seller’s privacy policy available on its website.
9 FORCE MAJEURE
The Seller is not liable for any failure to fulfill its obligations under the Agreement due to circumstances beyond its reasonable control, including but not limited to natural disasters, war, terrorism, strikes, government actions, or transport disruptions. The Seller must notify the Buyer without delay if a force majeure event occurs, explaining its impact on performance. The Seller will resume its obligations as soon as reasonably possible after the event ceases. If the event lasts more than three (3) months, either Party may terminate the Agreement in writing without liability for damages.
10 CONFIDENTIALITY
10.1 During and after the term of the Agreement, both Parties agree not to disclose any Confidential Information received from the other Party to third parties without prior written consent.
10.2 “Confidential Information” includes, but is not limited to, trade secrets, technical data, business plans, customer lists, pricing strategies, and any other information that is reasonably understood to be confidential or marked as such.
10.3 This confidentiality obligation does not apply to information that:
(a) is or becomes publicly known without breach of these Terms;
(b) was already known to the receiving Party;
(c) is independently developed by the receiving Party without reference to the disclosing Party’s information; or
(d) is required to be disclosed by law or court order, provided the disclosing Party is notified in advance and given the opportunity to seek protective measures.
10.4 Each Party must take reasonable steps to ensure its employees, consultants, and subcontractors comply with these confidentiality obligations.
11 GOVERNING LAW AND DISPUTE RESOLUTION
11.1 Swedish law shall govern this Agreement and any disputes arising out of or in connection with it.
11.2 Disputes shall initially be resolved through negotiation. If a resolution is not reached, the matter shall be finally settled by arbitration in accordance with the rules of the Arbitration Institute of the Stockholm Chamber of Commerce. The seat of arbitration shall be Stockholm, and the language of proceedings shall be English.
12 AMENDMENTS TO THE TERMS
The Seller reserves the right to amend these Terms at any time. The Seller shall notify the Buyer of any such amendments, and any updates become effective upon being published on the Seller’s website unless otherwise stated.
Whistle blower
For this type of reporting, we have a link to the following portal: whistlesecure.com/j2l
By copying the link and pasting it into your browser, you can report via the whistleblower channel completely anonymously, and according to Swedish law, the company is prohibited from finding out who you are. This protection allows you to report in full anonymity without risking any reprisals because of what you report. The service is open 24/7 for reporting and can be found at the link above. All matters are handled by group management, with external support from lawyers if necessary, with the aim of acting both quickly and correctly.